Sometimes, because cars are a very emotional thing, customers might get annoyed.

Maybe a delivery is delayed, maybe a certain colour isn't available, or maybe there is a factory delay with the new car build.

Ling can't do miracles, she is Chinese, not Catholic.

But there is a fine line with being annoyed, and being abusive.

If you abuse her, she will take her baseball bat and smash you over the digital head with it.